This is a significant milestone because 70% of small businesses fail within the first 10 years according to The True Failure Rate of Small Businesses, an article in the Entrepreneur Media newsletter. So, what is our secret to success?
First, Next Level is very careful about hiring and training its employees. Not everyone is cut out to work remotely, something that Next Level has been doing from the start. Our onboarding process includes extensive training as well as mentoring and supervision. Although working whenever and wherever is convenient for them, employees always have access to senior staff who can answer questions and provide guidance.
Second, Next Level selects its clients very carefully. Our company mission statement is “To Help Companies and People So That We Leave Them Better Than We Found Them.” We form a partnership with clients that allows us to provide them with the exact solutions they need to have widespread positive impacts on their businesses. This allows them to scale up or down to meet business needs.
Employees also abide by Next Level’s Core Values:
Integrity — We are honest and accountable with ourselves and our clients promoting trusted partnerships.
Quality — We take pride in “getting it right” and producing work that is timely and useful.
Efficiency through flexibility — We provide different skill sets to meet client needs, saving them time and money. Internally, we promote a flexible work environment and schedule to maximize employee productivity and satisfaction.
Trusted teamwork and collaboration — We become part of our clients’ team and treat their business like it is our own. Internally, we’ve got each other’s backs.
Growth — We are committed to continuous learning and mentor both employees and clients to improve their skill sets.
Community involvement — Next Level participates in a variety of community projects and non-profit organizations, both individually and as a team, such as First Fruits Tuesdays in partnership with Revive 225.
For more information about our accounting, technology, and human resource services, contact Next Level Solutions at firstname.lastname@example.org or (225) 330-8347.